Our Strongest Industry
Premta · Industries

Travel & Hospitality

From booking to checkout , we deliver unforgettable
digital experiences that keep travelers coming back.
20

Years Industry Experience

1,500+

CX Professionals Led

3

Sites Across Europe & Africa

#1

Among 20 Providers

0
Years Industry Experience
0 +
CX Professionals Led
0
Sites Across Europe & Africa
# 0
Among 20 Providers
Industry Overview

We Know What High-Volume Travel CX Looks Like Under Real Pressure.

We ran CX for one of the biggest travel and hospitality operations in Europe. 1,500 agents. 3 sites across Europe and Africa. Ranked #1 among 20 providers for Booking.com. We know your metrics, your language, and your client expectations before day one.
What We Do

How Premta Helps Travel & Hospitality Companies

Sales Operations

SDR & BDR operations for B2B travel partnerships and booking growth.

Customer Experience

Multilingual CX teams built for high-volume travel support across multiple sites.

AI Strategy

Booking automation and human-AI handoff designed for travel operations.

SDR Operations

We design and run your outbound sales development. Qualified pipeline, real conversations, measurable conversion.

Business Development

We open new markets, build partnerships, and pursue the accounts that move the needle. €1.5M won in BD across EMEA.

Marketing

We align your marketing to your sales motion. Positioning, messaging, and campaigns built to generate pipeline.

Market Research

We align your marketing to your sales motion. Positioning, messaging, and campaigns built to generate pipeline.

What We Deliver

Key Actions That Drive Results.

Multilingual CX teams built for your vertical
SDR/BDR operations for B2B travel partnerships
AI strategy for booking support automation
Performance management and weekly reporting
Custom CX playbook for your operation
Human-AI handoff design for high-volume support
Let’s Talk About Your Next Move

Most Clients Start With 1 Or 2 People. Because Trust Is Earned, Not Assumed.